Also i will show how to connect it to you system and how to start your pc. Western digital my book studio external hard drive 2tb. Buy wd 4tb black my passport for mac portable external hard drive usb 3. Copy and backup important data from your wd hard drive to another storage device. If you are going to use the external hard drive on mac only, i would format it as mac os extended journaled and a guid partition. This 30 day period starts on the date of your first telephone contact with wd technical support. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. However, for those drives that do need an ac power source, not connecting the adapter may cause the drive not to spin up properly, or windows may fail to detect the drive and assign a drive letter in file explorer.
Wd 4tb my book desktop external hard drive best buy. You are responsible for the contents of your comments and any consequences that may arise as a result of them. External desktop placeholder my book user manual my book user manual. This video will show you the contents of the wd mybook high capacity home network back up drive. Wd elements 2tb external hard drive blinking light problem. So the resolution is to return it still under warranty, thankfully, but i have to pay to ship it back. Wd 2tb my passport for mac portable hard drive is a portable storage that perfectly complements your onthego lifestyle. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a. About the drive features about wds online learning center package contents system requirements. Format wd hard drive or external hard drive to ntfs for saving data again.
Western digitals my book studio is a 2tb external hard drive supporting firewire 800 and usb 2. Ive tested and swapped the usb cable and power output, checked on a different computer and looked at disk utility, all with no luck. When i switch on the power to the unit i see a small indicator light that stays on for about 5 to 10 seconds, then goes off. My book external hard drive not working wd community. If you arent, open my computer and look for a cd drive called wd unlocker. Why isnt my wd my book external hard drive being recognized. Not all western digital external hard drives require ac adapters.
If the product exhibits a distinct change in performance, contact wd customer. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. In order to solve this dilemma, i decided to purchase the wd my book external hard drive. Hello, i have a wd my book external hard drive that has worked well for years. Check out wd my book 1tb external hard drive storage usb 3. My book essential hard drive is not recognized by windows 7. When wd external hard drive, usb or other brands of storage devices are not working or not responding to any operations in your pc, dont worry. User manual english leaflet english 1tb my passport ultra titanium usb 3.
Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Windows 10 wd mybook not recognized anywhere on my dell. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Free up space on your internal hard drive by transferring files to your wd elements desktop storage and get your computer moving again.
Ive tried your suggestions, bought a new cable and tried other macs but still no luck. User manual restoring the wd software and disk image in addition to deleting all of the data on your my passport drive, erasing or reformatting the drive also removes the wd software and all of the support files, utilities, online help and user manual files. Wd external hard drive work for mac os an apple community. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it. Plugandplay simplicity works right out of the box with windows pc. Backing up important data provides essential access to business files and records in the event of a system failure or disaster. Click on next and follow the prompts to run the troubleshooter. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Wd 20tb my book duo desktop raid external hard drive usb 3. Compatibility may vary depending on user s hardware configuration and operating system. My passport portable hard drive kit components my passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. Wd 20tb my book duo desktop raid external hard drive usb.
Buy wd my book 1tb external hard drive storage usb 3. Operating system compatibility your my passport drive and. Fix and repair wd my passport ultra not detectedshowing up. Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. This link is for my book desk top storage user manual. Put your digital life on the sleek, high capacity my book essential external hard drive. Shop for wd 4tb my book desktop external hard drive at best buy. Wd 4tb my passport ultra portable external hard drive usb 3. I recommend you to start windows installer and try to check if the external hard disk driver is getting install or not. My book for mac external hard drive, with the wd security and wd drive utilities software usb 3. I called wd support, the tech accessed my mac and he also saw that i could not access the drive. Wd 8tb my book for mac desktop external hard drive usb 3.
My western digital external hard drive wont start your. My book essential hard drive is not recognized by windows. If you want to use the drive with a mac computer, see reformatting the drive on page 35 and troubleshooting on page 39. Western digital my book home edition user manual pdf download. Please note, this specific external hard drive comes with an ac adapter that must be plugged into an electrical outlet. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Trouble with wd mybook 2tb external hard apple community. Wdeasystore external hard drive set up guide for mac.
About the my book drive things they dont tell you up front the user manual is on the my book drive in \user manuals\eng\usermanual. This faq is taken from answer id 1164 in wds knowlege base. Wd 4tb black my passport for mac portable external hard. Western digital wdbeks0020hbk my book for mac 2tb usb 3. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. It is designed to fit in the palm of your hand, there is enough space to store photos, videos, music and documents. Just plug it in and save your valuable data, music, photos, and movies. As shown in figure 1, your my book drive kit includes the following. Find low everyday prices and buy online for delivery or instore pickup. Western digital 6tb my book desktop external hard drive.
It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. The program to restore is password protectected and we have no way of getting that information. User manual capacity warranty interface length width. Our comments box is a great way for you to view other peoples feedback about products on, and add your own. Some reasons why a drive doesnt show up in my computer. Page 1 page 2 compatibility page 3 recording your wd product information page 4 drive format page 5 page 6 connecting the device page 7 page 8 page 9 frequently asked. When your internal hard drive is almost full your pc slows down. Unfortunately, my wd passport usb external hard drive is being particularly stubborn. Western digital my passport user manual pdf download. Email support is free for the entire warranty period and our extensive knowledge base is. The hard drive hasnt fallen down or been physically damaged in any way. Fix wd external hard drive not workingresponding issue. Before that it was working perfectly on both computers.
Wd mybook unboxing and installation tutorial youtube. Update wd external hard drive driver to make it work. Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3. The my book studio has a similar design to previous my book hard drives such as the essential and home editions. Fix wd external hard drive not workingrecognizedshowing. My wd elements 2tb external hard drive is not working. My book essential edition is a small, elegant, and easytouse usb external hard drive. The tiny bulb is constantly blinking when plugged in. Fix wd external hard drive not recognizedworking with light. Just plug into the usb port to instantly add storage.
Product title wd 3tb my book desktop external hard drive, usb 3. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Setup time machine and setup to work in windows pc and mac. Most of the time, when you connect an external hard drive to your macs usb port, you soon see it mount on the desktop. For information about optional accessories for wd products, visit. Experience the convenience of alexa, now on your pc. Western digital external hard drive problem techspot forums.
To start the conversation again, simply ask a new question. If your product is not listed above, please visit the product page. It is designed primarily for mac users, although it can be used on windows platforms after a reformat. After i received it, i was able to set up the hard drive in less than five minutes. You can follow belowoffered methods to get problems fixed right now. About the my book drive things they dont tell you up front the user manual is on the my book drive in \ user manuals\eng\usermanual. If the wd hard drive still doesnt show up or cannot be detected, some physical errors may have occurred to your device. The hard drive powers up normally with no weird noises and has a continue white light no flashing and as far as i can see all is normal. As shown in figure 1, your my book for mac disk drive kit includes. Hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore.
Important user information wd my cloud personal cloud storage 2 user manual if the product has been dropped or the chassis has been damaged. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. Your product includes 30 days of free telephone support during the warranty period. Wd 5tb elements portable external hard drive, usb 3. Wd mybook essential basic troubleshooting question. Her files are backedup on a wd my book essential external hard drive. If the issue still persist, refer to the below method. Aug 07, 2017 wd discovery software with wd backup and wd drive utilities number of drives included. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents.
Wd mybook essential basic troubleshooting question external. Get a free addition to setapp the ultimate mac user book. Some items may be missing due to this product being open box condition western digital wdbeks0020hbk my book for mac 2tb usb 3. Tips for getting started with the wd my book backup drive. Wd discovery software with wd backup and wd drive utilities number of drives included. The drive may not be getting enough power to fully spin up and be recognized the data cable may no longer be good the partition on the drive may be damaged or files corrupted the drive itself may have failed troubleshooting your external drive its always best to. Apple likes to ensure these are easy to find, so they also appear in the finder in the lefthand column under devices, since macs treat them the same way as.
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